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Scratch-and-Dent Appliances - An Omaha Shopper’s Guide

Tuesday, September 29, 2026

The best way to judge the value is to compare the price of the same model at big box stores. That gives you a useful reference for what you’re saving and what features you’re getting for your money.

What Are Scratch-and-Dent Appliances? An Omaha Shopper’s Guide

Appliances can pick up a scratch or dent before they ever reach someone’s home. A unit might be scuffed during shipping, its box might be damaged, a panel might be dented on the assembly line, or a customer might decline delivery because of a visible mark.

That cosmetic flaw can mean a lower price for someone willing to look past it.

Scratch-and-dent appliances are unused appliances sold at a discount because of cosmetic damage. At Price Point Appliance & Mattress, our scratch-and-dent appliances have never been used in someone’s home. You can see the exact unit you’re buying and decide whether its appearance works for you.

Why are scratch-and-dent appliances discounted?

Appliance retailers know that most shoppers expect a new appliance to look flawless. Even a small mark can make a unit harder to sell at the same price as one without a mark.

That creates an opportunity. If a dent will sit against a wall, or a scratch doesn’t bother you, you may be able to buy the appliance you want for less. The size, location, and visibility of the damage vary from unit to unit, so the discount and appearance vary too.

The best way to judge the value is to compare the price of the same model at big box stores. That gives you a useful reference for what you’re saving and what features you’re getting for your money.

Are scratch-and-dent appliances used?

At Price Point, scratch-and-dent appliances are unused. They have not been used in someone’s home. The term describes their cosmetic condition, not a history of household use.

Does scratch-and-dent mean something is wrong with the appliance?

A scratch or dent describes an appliance’s appearance. A cosmetic mark does not mean the appliance has a mechanical problem.

At Price Point, we test every appliance in-house, and each major appliance includes a one-year warranty. We’ll show you the specific unit, explain its condition, and answer questions about its features and coverage. You don’t have to diagnose an appliance yourself to shop here.

Which scratch-and-dent appliances can you find?

Scratch-and-dent inventory changes as new shipments arrive and individual units sell. At Price Point, you may find discounted:

  • Refrigerators, including French-door, side-by-side, and top-freezer models

  • Washers and dryers

  • Ranges

  • Dishwashers

  • Freezers

The available brands, models, finishes, and cosmetic marks vary. If you need a particular width, color, fuel type, or feature, visit the store to see what’s available.

Are scratch-and-dent appliances worth it?

They can be an excellent value when the appliance has the features you want and its cosmetic marks don’t matter to you. A mark on a less visible surface may be especially easy to live with. For another shopper, a dent on the front might still be worthwhile if the price is right.

Focus on the exact model and the exact unit. Compare our price with what big box stores charge for that model, then decide whether the appearance and savings make sense for your home. There isn’t one answer for every appliance or every shopper.

Where can I buy scratch-and-dent appliances in Omaha?

Visit Price Point Appliance & Mattress at 11134 Q Street, Omaha, NE 68137. You can see our scratch-and-dent and open-box appliances in person and choose the actual unit you’ll take home.

We’re open Monday through Saturday, 11 a.m. to 6 p.m. Local delivery and installation are available for an additional fee. You can also browse our current appliances online before visiting.

A scratch or dent may change how an appliance looks. It can also change what you pay for it.